LGPD · Data Protection · Brazil

Bsbet1 Privacy Policy – Data Protection

In bsbet1, your personal data is handled with full transparency and in compliance with the General Data Protection Law (LGPD — Law No. 13,709/2018). This document explains exactly what we collect, why we collect it, how we use it, and what your rights are as a data subject.

Last updated: January 2026 Version 2.4
In Brazilian Portuguese only LGPD compliant SSL Encryption
What this document covers
Data collected at registration and during use
How and why we use your data
Who we may share your data with
Cookies & Tracking Technologies
Your Data Security
Your rights as a data subject (LGPD)
How to exercise your rights
LGPD Law No. 13,709/2018 · Full Compliance SSL Encryption across all data No sale of data to third parties KYC Verification for your security Right to erasure guaranteed Policy last updated in January 2026 DPO available for privacy inquiries Cookie Policy included in this document LGPD Law No. 13,709/2018 · Full Compliance SSL Encryption across all data No sale of data to third parties KYC Verification for your security Right to erasure guaranteed Policy last updated in January 2026 DPO available for privacy inquiries Cookie Policy included in this document

How bsbet1 Protects Your Data

Six pillars that ensure the privacy and security of your information on the platform.

End-to-End SSL Encryption
All communications between your device and bsbet1's servers are protected by 256-bit SSL encryption — the same standard used by banks and financial institutions in Brazil. No information is transmitted in plain text.
Your Data Is Never Sold
bsbet1 does not sell, rent, or transfer users' personal data to marketing companies, data brokers, or any third party for commercial purposes. Your data is used solely to operate the platform and fulfill legal obligations.
Secure KYC Verification
bsbet1's identity verification process follows international KYC (Know Your Customer) standards. Submitted documents are stored on encrypted servers and accessed exclusively by authorized compliance staff.
Full LGPD Compliance
bsbet1 operates in compliance with the General Data Protection Law (Law No. 13,709/2018). All personal data processing is based on one of the legal bases provided for under the LGPD — consent, compliance with a legal obligation, or legitimate interest.
You Control Your Data
bsbet1 provides simple tools for you to access, correct, export, or request the deletion of your personal data at any time. Just reach out to our Data Protection Officer (DPO) via the platform's official email.
Communications You Choose
Promotional emails and offer notifications are sent only with your consent. You can unsubscribe at any time via the opt-out link in any message or directly through your account preferences.

Your Rights as a Data Subject

The LGPD grants important rights to all bsbet1 users. Learn what each of them means.

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Right of Access
You may request a copy of all personal data bsbet1 holds about you at any time, including betting history, deposits, and registration details.
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Right to Rectification
If any personal data on your bsbet1 account is incorrect or out of date, you can request a correction at any time through the platform's support.
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Right to Erasure
You may request the deletion of your personal data from bsbet1, except for data that must be retained under a legal obligation — such as financial records kept for 5 years under Brazilian law.
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Right to Data Portability
You may request an export of your personal data in a structured format for transfer to another service, as provided under the LGPD.
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Right to Object
You may object to the processing of your data for specific purposes — such as marketing communications — without affecting the normal operation of your bsbet1 account.
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Right to Information
You have the right to know which third parties bsbet1 shares your data with, the legal bases used, and the retention period for each category of personal data.

Summary of Data Collected

A clear overview of what data bsbet1 collects, what it is used for, and how long it is kept.

Data Category Examples Purpose Retention
Identification Name, CPF, date of birth, RG Registration, KYC verification, fraud prevention While the account is active + 5 years
Contact Email, phone number, address Communication, account verification, notifications For as long as the account remains active
Financial Pix key, deposit and withdrawal history Payment processing, AML compliance Minimum 5 years (legal obligation)
Browsing IP address, device type, pages visited Security, fraud detection, platform improvement 12 months
Bets Betting history, preferred markets Service operation, responsible gambling, personalization While the account is active + 2 years
Cookies Session preferences, analytics data Platform operation, usage analytics Depending on cookie type (session to 24 months)

Full Privacy Policy

Last updated: January 2026 · Version 2.4 · Applicable to all bsbet1 users in Brazil

01

Data Controller

The bsbet1 is the controller of personal data collected through the platform available at bsbet1.net. This means that bsbet1 is the entity responsible for making decisions about the processing of your personal data — what to collect, how to use it, who to share it with, and how long to keep it.

For the purposes of this Privacy Policy, "personal data" means any information relating to an identified or identifiable natural person — as defined by the General Data Protection Law (LGPD). "Processing" covers any operation performed on personal data, including collection, storage, use, sharing, and deletion.

Data Protection Officer (DPO): The bsbet1 maintains a Data Protection Officer responsible for handling communications from data subjects and the National Data Protection Authority (ANPD). Contact: privacidade@bsbet1.net
02

Data We Collect

The bsbet1 collects different categories of personal data depending on how you interact with the platform. Collection occurs in three main ways: data you provide directly, data generated automatically through your use of the platform, and data received from third parties for verification purposes.

Data you provide during registration and use:

  • Identification data: full name, CPF, date of birth, RG or CNH number;
  • Contact details: email address, mobile number, residential address with postal code (CEP);
  • Verification documents: photos of government-issued ID and proof of address (required as part of the KYC process);
  • Financial data: Pix key, credit or debit card details, bank account information for TED transfers;
  • Account preferences: privacy settings, responsible gambling limits, notification preferences.

Automatically collected data:

  • Access data: IP address, date and time of access, browser type, and operating system;
  • Device data: phone model, app version, unique device identifiers;
  • Browsing data: pages visited within the platform, session duration, clicks and interactions;
  • Betting data: full betting history, markets used, amounts, and outcomes;
  • Cookies and similar technologies: detailed in Section 6 of this Policy.
The bsbet1 does not collect special categories of personal data (such as health data, ethnic origin, political opinions, or biometric data) for operational purposes. Biometric data from selfies submitted during the KYC process is used exclusively for identity verification and is not stored in a biometric database.
03

How We Use Your Data

The bsbet1 uses personal data collected solely for the purposes described below. No data is used for purposes incompatible with those stated at the time of collection.

Platform operation: Create and manage your account, process bets, record deposits and withdrawals via Pix, boleto bancário, credit or debit card, PicPay, Mercado Pago, and TED transfer, and keep your transaction history accessible.

Verification and security: Verify your identity (KYC), confirm you are over 18 years old, detect and prevent fraud, money laundering, and other platform misuse, and ensure each account belongs to a single real person.

Compliance with legal obligations: Respond to requests from regulatory authorities and public security agencies as required by Brazilian law, including obligations related to anti-money laundering (Law No. 9,613/1998) and betting regulations.

Communication with you: Send registration and transaction confirmations, security alerts relevant to your account, information about important platform updates, and — with your specific consent — personalized offers and promotions.

Platform improvement: Analyze aggregated and anonymized usage patterns to improve the browsing experience, identify technical issues, and develop new features that better serve the needs of Brazilian bettors.

Responsible gambling: Monitor behavioral patterns that may indicate problem gambling and, where applicable, activate protective measures such as limit notifications or proactive outreach from bsbet1.

04

Legal Bases for Processing (LGPD)

All personal data processing carried out by bsbet1 is grounded in one of the legal bases set out in Article 7 of the LGPD. The bases applied to each purpose are:

  • Contract performance: Processing is necessary to perform the contract entered into when you accept bsbet1's Terms and Conditions — account creation, bet processing, deposits, and withdrawals.
  • Compliance with a legal obligation: The bsbet1 is legally required to maintain financial records, conduct identity checks, and report suspicious activity to competent authorities.
  • Legitimate interest: Fraud prevention, platform security, service improvement, and aggregated usage analysis — provided these interests do not override your fundamental rights.
  • Consent: To send marketing communications, promotional emails, and personalized offers based on your betting profile. You may withdraw this consent at any time.
When processing is based on consent, you will always have the option to withdraw it without affecting your account's functionality. Withdrawing consent for marketing communications does not impact the provision of betting services by bsbet1.
05

Data Sharing

The bsbet1 does not sell personal data. Sharing with third parties occurs only in the situations listed below and always with appropriate contractual data protection guarantees.

Service providers (data processors): The bsbet1 shares data with companies acting as data processors on our behalf — including cloud infrastructure providers, payment processors (including card operators and financial institutions that process Pix and TED), casino game providers, and anti-fraud systems. These partners may only use your data in accordance with instructions from bsbet1 and are contractually bound to maintain the confidentiality and security of the information.

Competent authorities: The bsbet1 may share data with regulatory authorities, public safety agencies, and the Judiciary when legally required — for example, in money laundering investigations, financial fraud cases, or compliance with court orders. Such disclosures occur strictly within the bounds of the law.

Identity verification providers: During the KYC process, identity document data may be shared with specialized partners for identity verification and CPF validation against official Brazilian databases.

International transfer: Some technology service providers used by bsbet1 may process data on servers located outside Brazil. When this occurs, bsbet1 ensures that the destination country provides an adequate level of data protection, or that specific contractual clauses are in place to safeguard your data in accordance with LGPD standards.
06

Cookies and Tracking Technologies

The bsbet1 uses cookies and similar technologies to ensure the platform works properly, improve the user experience, and — with your consent — personalize content and ads.

Strictly necessary cookies: These are essential for the platform's basic operation — keeping your session active while you're logged in, remembering bets in your cart, and ensuring financial transactions are processed securely. These cookies cannot be disabled without affecting your ability to use the platform.

Performance & analytics cookies: They collect data on how you use the platform — which pages you visit most, where you encounter navigation difficulties, average session duration. This information is used in aggregated, anonymized form to improve bsbet1. You may choose to opt out of these cookies.

Preference cookies: Store your personal settings — language, display preferences, favorite sports — so you don't have to reconfigure them on every visit. Based on consent.

Marketing cookies (with consent only): Used to present relevant offers and promotions based on your usage profile on the platform. You can manage your cookie preferences at any time via the cookie banner shown on your first visit or through your account's privacy settings.

The bsbet1 does not use third-party tracking cookies to build advertising profiles for sale to external advertisers. Marketing cookies are used solely to personalize communications within the platform itself.
07

Data Security

The bsbet1 implements appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or accidental destruction. Key security measures include:

  • 256-bit SSL/TLS encryption across all communications between the user and the platform;
  • Encryption of data at rest for sensitive information stored on servers;
  • Two-factor authentication (2FA) available to all users as an additional layer of account protection;
  • Least-privilege access controls for employees — each team member can only access the data required for their specific role;
  • Continuous monitoring of access and suspicious activity across systems;
  • Regular penetration testing (pentest) conducted by external security specialists;
  • Security incident response plan, with a notification procedure for the ANPD and affected users in the event of a significant data breach.

Despite all the measures in place, no security system is completely impenetrable. The bsbet1 commits to notifying affected users and the ANPD of any security incident that poses a significant risk, within the timeframes established by the LGPD.

08

Data Retention & Deletion

The bsbet1 retains your personal data only for as long as necessary for the purposes for which it was collected, in compliance with the minimum retention periods established by Brazilian law.

The applicable retention periods are:

  • Identification and registration data: retained while the account is active and for 5 years after closure, in accordance with anti-money laundering requirements;
  • Financial records (deposits, withdrawals, betting history): minimum of 5 years after each transaction, as required by law;
  • KYC Documents: for the duration of account activity plus 5 years after closure;
  • Access and browsing logs: 12 months from the date of registration;
  • Session cookie data: automatically deleted when the session ends;
  • Marketing preferences (consent): until consent is withdrawn or the account is closed.
After the applicable retention period, data is permanently deleted or anonymized in a way that makes it impossible to identify the data subject. Anonymization is irreversible, and anonymized data is no longer considered personal data under the LGPD.
09

How to Exercise Your Rights (LGPD)

To exercise any of your rights as a data subject — access, correction, portability, deletion, objection, or information about data sharing — you may contact the Data Protection Officer (DPO) of bsbet1 through the following channels:

  • DPO Email: privacidade@bsbet1.net;
  • Live chat: available 24h on the platform, request to be directed to the privacy team;
  • General support email: contato@bsbet1.net (with the subject line "Data Privacy – LGPD").

Once you submit a request, you will be contacted within 5 business days to confirm receipt. The maximum timeframe for a complete response to the request is 15 calendar days from the date of confirmation, as required by the LGPD. In more complex cases, this deadline may be extended by an equal period, with the data subject notified of the reason.

To protect your own account, the bsbet1 may require identity verification before processing data access or deletion requests — particularly for requests submitted through channels other than the email address registered on the account.

If you are not satisfied with the response from bsbet1 to a data rights request, you have the right to lodge a complaint with the National Data Protection Authority (ANPD), the regulatory body responsible for overseeing LGPD compliance in Brazil.
10

Minors

The services of bsbet1 are intended exclusively for users aged 18 and over. The platform does not knowingly collect personal data from minors. Registration requires date-of-birth confirmation and identity verification to ensure only adults use the platform.

If bsbet1 identify that data belonging to a user under 18 has been inadvertently collected, the account will be immediately closed, any real-money balance will be returned to the original payment method, and the minor's personal data will be deleted from the platform's systems as quickly as possible.

If you are the guardian of a minor and believe they have created an account on bsbet1, please contact us immediately at contato@bsbet1.net so the matter can be resolved as a priority.

11

Changes to This Privacy Policy

The bsbet1 may update this Privacy Policy periodically to reflect changes in data processing practices, legal or regulatory requirements, or the introduction of new platform services and features.

Significant changes — those that affect your rights as a data subject or modify the purposes for which your data is processed — will be communicated by email with at least 10 days' notice before they take effect. The date of the last update is always shown at the top of this page.

We recommend reviewing this Privacy Policy periodically to stay informed about how bsbet1 protects your information. Continued use of the platform after a new version takes effect constitutes acceptance of the changes made.

12

Contact the Data Protection Officer (DPO)

The bsbet1 has appointed a Data Protection Officer (DPO) as required by the LGPD, to serve as the point of contact between the platform, data subjects, and the National Data Protection Authority (ANPD).

The DPO of bsbet1 is responsible for:

  • Receive and respond to data subject requests regarding the processing of their information;
  • Advise the company on its obligations under the LGPD and other data protection regulations;
  • Act as the communication channel with the ANPD;
  • Oversee internal LGPD compliance processes.
Contact bsbet1's DPO directly:
Email: privacidade@bsbet1.net
Recommended subject line: "LGPD Request – [your name]"
Response time: up to 5 business days for acknowledgment, 15 calendar days for a full response.

This Privacy Policy is governed by Brazilian law, in particular the LGPD (Law No. 13,709/2018). Any dispute relating to the processing of personal data by the bsbet1 will be handled in accordance with the mechanisms set out in the LGPD and, ultimately, under the jurisdiction of the courts of São Paulo, State of São Paulo.

Frequently Asked Privacy Questions

The questions bsbet1 users ask most about data protection and privacy.

No. bsbet1 does not share personal data with other betting houses, gaming platforms, or any company in the industry for commercial purposes. Sharing with third parties occurs exclusively with service providers operating on behalf of bsbet1 (such as payment processors and anti-fraud systems), with competent authorities when legally required, and with KYC identity verification partners — always with appropriate contractual data protection guarantees.

You can request the deletion of your personal data by emailing privacidade@bsbet1.net with the subject line "Data Deletion Request – LGPD". bsbet1 will acknowledge receipt within 5 business days and complete the request within 15 calendar days. Please note that some data must be retained to meet legal obligations — financial records, for example, must be kept for 5 years — and cannot be deleted before that legal retention period expires, even upon request.

bsbet1 stores only the minimum information needed to identify the payment method used — such as the last four digits of your card or the registered Pix key. Full credit or debit card details (complete card number, CVV) are never stored on bsbet1's servers: they are processed directly by our partner card operators through tokenization, meaning bsbet1 never has access to the full card number. Financial transaction records are retained for the legally required period of 5 years.

You can manage your cookie preferences through the banner displayed on your first visit to the platform or in your account's privacy settings. Cookies that are strictly necessary for the platform to function cannot be disabled — they are essential for logging in, placing bets, and processing transactions. Performance, preference, and marketing cookies can each be disabled individually without affecting access to bsbet1's core features.

After account closure, bsbet1 retains data for the applicable legal retention periods — primarily 5 years for financial records, in accordance with Brazilian anti-money laundering legislation. Once all legal retention periods have expired, data is permanently deleted or irreversibly anonymized. Data for which no legal retention obligation exists (such as marketing preferences and older browsing logs) is deleted immediately upon account closure.

In the event of a security incident that may pose a significant risk to data subjects, bsbet1 will notify the ANPD within 72 hours of confirming the incident, as required by the LGPD. Affected users will be notified by email with details about what happened, which data was involved, the measures taken by bsbet1, and recommendations to protect their account — such as immediately changing their password and enabling 2FA. bsbet1 maintains a regularly tested incident response plan to minimize the impact of any such situation.

Contact Our Privacy Team

Have questions about how bsbet1 handles your data? Want to exercise any of your rights as a data subject? Our privacy team and DPO are ready to help.

DPO Email
privacidade@bsbet1.net
General Support
contato@bsbet1.net
Live Chat
Available 24 hours a day
Response Timeframe
Up to 5 business days (acknowledgment)
When reaching out, please include:
Your full name and the email address registered to your bsbet1 account
The right you wish to exercise (access, rectification, deletion, portability, etc.)
A clear description of your request or question
Use the subject line: "LGPD Request – [your name]" to help us respond faster
To protect your account, we may ask for proof of identity before processing sensitive requests.
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